Website Privacy Policy

Last modified: February 26, 2024

  1. Introduction

OLFA U.S.A. Inc. and OLFA North America Inc. (collectively, “OLFA,” “Company,” or we”) respect your privacy and are committed to protecting it through our compliance with this privacy policy. This privacy policy describes the types of personal information we may collect from you or that you may provide when you visit our website (our “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that personal information. This privacy policy does not apply to personal information OLFA collects from its employees or job applicants.

Please read this privacy policy carefully to understand our policies and practices regarding your personal information and how we process it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you confirm that you have read, understand, and acknowledge the terms of this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website after we make changes to the privacy policy is deemed to be acceptance of those changes, so please check the privacy policy periodically for updates.

2. Children Under the Age of 16

Our Website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information through this Website. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will promptly delete that personal information. If you believe we might have any personal information from or about a child under 16, please contact us at

3. Personal Information We Collect About You and How We Collect It

We collect several types of personal information from and about users of our Website, which includes:

  • Identification information, such as your first and last name, postal address, e-mail address, telephone number, date of birth, age, sex or gender identity, or state or country of residence;
  • Financial information, such as bank account and routing number or payment card information;
  • User submitted content such as information related to customer satisfaction surveys, customer requests or queries, customer warranty claims, and other content that may be created and/or submitted directly by a customer of our products or a visitor to the Website.
  • Device information, such as your internet connection, the equipment you use to access our Website, usage details, browser type, geolocation, and log-in information; and/or
  • Social web information, such as your username or general account information.

We collect this information:

  • Directly from you when you provide it to us.
  • Automatically as you navigate through the Website. Personal information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
  • From third party partners.

Information You Provide to Us 

The information we collect on or through our Website may include:

  • Information that you provide by filling in forms, questionnaires, surveys, reviews, warranty claims, or otherwise making an inquiry on the Website. This includes personal information provided at the time of requesting further information regarding our products. We may also ask you for personal information when you report a problem with our Website.
  • Your name, job title or role, company name, company address, company email address, and payment information when placing an order.
  • Records and copies of your correspondence (including email addresses), if you contact us.
  • Your search queries on the Website.

The Website may allow users to provide personal information to be published or displayed  on public areas of the Website, or transmitted to other users of the Website or third parties. Your posts and transmissions to others are at your own risk and may be visible publicly (e.g., such as product reviews). We cannot control the actions of other users of the Website with whom you may choose to share your posts, comments or other transmissions, directly or indirectly..

We may also combine personal information that we have collected offline with personal information we collect online. We may also aggregate your information with other consumers’ information to understand preferences and trends over time.

Personal Information We Collect Through Automatic Data Collection Technologies 

As you navigate through and interact with our Website, we use automatic data collection technologies and tools such as cookies and web beacons to collect certain information about your equipment, browsing actions, and patterns, including:

  • Details of your visits to our Website, including Website traffic data, your general location data, logs, and other communication data and the resources that you access and use on the Website.
  • Information about your device and internet connection, including your IP address, operating system, and browser type.

We participate in behavioral or targeted advertising, which is when these technologies are used to collect information about your online activities over time and across third-party websites or other online services to provide you tailored ads. 

Some personal information we collect automatically is statistical data that helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

  • Estimate our audience size and usage patterns.
  • Store information about your preferences, allowing us to customize our Website according to your individual interests.
  • Speed up your searches.
  • Recognize you when you return to our Website.
  • Keep our Website secure.

The technologies we use for this automatic data collection may include:

  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to fully utilize certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
  • Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see Choices About How We Use and Disclose Your Information.
  • Web Beacons. Pages of our the Website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

Personal Information We Collect Through Third Party Partners

In certain limited circumstances, we may obtain personal information about you from a third-party partner. For example, if we partner with another entity for marketing or promotion purposes, and you provide that third party your personal information, such as your name and email address, that third party may share that personal information with us. We may also combine personal information we get from another party with information we already have.

4. Third-Party Use of Cookies and Other Tracking Technologies

Some content or applications, including advertisements, on the Website are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Website. The information they collect can relate to your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

For information about how you can opt out of receiving targeted advertising from many providers, see Choices About How We Use and Disclose Your Information.

5. How We Use Your Personal Information

We use information that we collect about you or that you provide to us, including any personal information:

  • To present our Website and its contents to you.
  • To provide you with information, products, or services that you request from us.
  • To fulfill any other purpose for which you provide it.
  • For purposes of customer service, such as to provide support and to communicate with you, including to respond to your requests or questions.
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
  • To notify you about changes to our Website or any products or services we offer or provide through it.
  • To test, develop, and analyze our products and Website.
  • To comply with our obligations, administer our Website, and for internal operations.
  • To detect, investigate, prevent, or take action regarding possible malicious, deceptive, fraudulent, or illegal activity, including fraudulent transactions; attempts to manipulate or violate our policies, procedures, and terms and conditions; security incidents; and harm to the rights, property, or safety of OLFA, the Website, and our users, customers, employees, or others.
  • To facilitate contests or sweepstakes.
  • For marketing purposes.
  • To allow you to participate in interactive features on our Website.
  • To comply with our legal or regulatory obligations, to establish or exercise our rights, and to defend against a legal claim.
  • In any other way we may describe when you provide the personal information.
  • For any other purpose with your consent.

6. Disclosure of Your Personal Information

We may disclose your personal information as described below:

  • To our shareholder(s), and with our corporate affiliates, including our parent company, sister companies, and subsidiaries.
  • To vendors, contractors, service providers, and other third parties we use to support our business.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding.
  • For marketing purposes, including disclosing information with entities that run promotions and contests in partnership with us.
  • For safety and security purposes, including the security of our Website.
  • In response to subpoenas, warrants, court orders, government or regulatory inquiries, or investigations, and to comply with relevant laws and regulations. 
  • To establish, exercise, or protect the rights of OLFA, employees, agents, and affiliates
  • To defend against a legal claim
  • To protect the safety and security of our company, our  employees, customers, visitors, or other third parties.
  • To detect and protect against fraud, this includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
  • To take action regarding possible illegal activities or violations of our policies, including for billing and collection purposes.
  • To fulfill the purpose for which you provide it.
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.

In addition to the above, we may disclose aggregated information about our Website visitors, and information that does not identify any individual, without restriction.

7. Choices About How We Use and Disclose Your Personal Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your personal information:

  • Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of this Website may then be inaccessible or not function properly. Some browsers have “do not track” features that allow you to tell a website not to track you. These features are not all uniform. We do not currently respond to those signals. Additionally, options you select and choices you make are browser, website and device specific. If you clear your cookies or your browser’s cache, you will need to set your preferences again.
  • Promotional Offers from the Company. If you do not wish to have your email address or other contact information used by the Company to promote our own products or services, you can opt-out by sending us an email stating your request to If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions. This opt out does not apply to information provided to the Company as a result of a product purchase, warranty registration, product service experience or other transactions.

We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.

California residents may have additional  rights and choices related to the processing of their personal information. Please see Your California Privacy Rights section below for more information.

Nevada residents who wish to exercise their sale opt-out rights under Nevada Revised Statutes Chapter 603A may submit a request to this designated address: However, please know we do not currently sell data triggering that statute’s opt-out requirements.

9. Your California Privacy Rights

If you reside in California, you have the right to ask us one time each year if we have disclosed personal information to third parties for their direct marketing purposes. To make a request, please send an email to or write us at:


5201 E. U.S. Highway 36

Suite 213

Avon, IN 46123

When making your request, please indicate in your letter that you are a California resident making a “Shine the Light” inquiry.  

If you reside in California, you can also make the following more specific requests with respect to your personal information:

  • Access – You can request that we disclose to you the categories of personal information we collected about you, the categories of sources from which we collected the personal information, the categories of personal information we sold or disclosed, our business or commercial purpose for collecting, or selling the personal information, the categories of third parties to whom we disclosed the personal information, and the specific pieces of personal information we collected about you.
  • Deletion – You can request that we delete your personal information that we maintain about you, subject to certain exceptions.
  • Correct – You can request that we correct inaccurate personal information that we maintain about you, subject to certain exceptions. 
  • Limit the Use/Disclosure of Sensitive Personal Information – You can request that we limit the use or disclosure of your sensitive personal information to those purposes set forth in applicable California law, subject to certain exceptions.
  • Do Not Sell My Personal Information – You can request that we not sell your personal information. For purposes of this section, “sell” means the sale of your personal information to an outside party for monetary or other valuable consideration, subject to certain exceptions set forth in applicable California law. Your selections are specific to the device, website and browser you are using. Your selections are deleted whenever you clear your cookies or browser’s cache. Please be advised that OLFA does not, and has not sold any personal information of minors under 16 years of age. If you would like to exercise your right to opt-out (directly or through your authorized representative), please submit the request to us by visiting the following link:

Do Not Sell My Personal Information

We will not discriminate against you because you made any of these requests. California residents can make these requests by emailing us or by calling us at our toll-free number: (833) 663-6532.  We may deny certain requests, or fulfill a request only in part, based on our legal rights and obligations. For example, we may retain personal information as permitted by law, such as for tax or other record keeping purposes, to maintain an active account, and to process transactions and facilitate customer requests. 

We will take reasonable steps necessary to verify your identity prior to responding to your requests. The verification steps may vary depending on the sensitivity of the personal information and whether you have an account with us. We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Please note that making a verifiable consumer request does not require you to create an account with us. 

California residents have the right to designate an authorized agent in order to make requests under California privacy law on their behalf. When using an authorized agent, a statement signed by you must be provided. We reserve the right to take all necessary steps permitted by applicable law to confirm your identity, including requesting verification directly from you prior to taking any actions related to your request.

For purposes of California residents making these requests, please also note the following regarding how we collect, use, and disclose your personal information as described in this privacy policy, including in the previous 12 months:

We may collect, use, and disclose for our business and commercial purposes, categories of personal information as set forth in applicable California law, including: Identifiers; payment and customer records information; characteristics of protected classifications under California or federal law (such as demographic information like age and gender); commercial information; professional information; internet or other electronic network activity information; geolocation data; and inferences. See Section 3 and Section 4 above for additional detail.

We collect and use these categories of personal information for the business and commercial purposes described in Section 5 of this privacy policy.

We collect these categories of personal information from the sources described in Section 3 above.

We may disclose each of the foregoing categories of personal information for the business and commercial purposes described in Section 6 of this privacy policy.

10. Data Security

We have implemented measures intended to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions and will be encrypted using SSL technology.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

11. Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

12. Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

or via our toll-free number: